Purchase, support, and use policies

Policies for The Scam-Proof Family Guide + Family Safety Workbook Bundle, published by Evergreen Publishing House / Evergreen Digita.

Support and accessibility: For support, accessibility requests, download help, or refund questions, contact varthos1@gmail.com.

Digital refund policy

Because this is a downloadable digital product, purchases are normally final after successful delivery or access. Evergreen Publishing House / Evergreen Digita will review requests involving duplicate charges, inaccessible files that support cannot restore, materially incorrect delivery, or refunds required by applicable law. Requests should be made within seven days of purchase at varthos1@gmail.com.

Support policy

For support, accessibility requests, download help, or refund questions, contact varthos1@gmail.com. Buyers should provide their name, purchase date, and receipt reference. They should never send passwords, codes, full account numbers, identity documents, seed phrases, recovery keys, or private scam evidence.

Update policy

The purchase may include corrections and minor updates to the purchased edition when issued. Major new editions, substantially expanded products, and new formats may require a separate purchase.

Privacy note

Evergreen Publishing House / Evergreen Digita should collect only information reasonably needed to process payment, deliver files, provide support, prevent abuse, retain required business records, and comply with law. Payment-card details must remain with the approved payment processor rather than Evergreen Digita systems.

Personal-use license

Purchase grants a limited, non-exclusive, non-transferable license to read the files and print reasonable copies of the workbook and cards for the buyer’s household or family-planning use. Resale, public upload, redistribution, commercial training, and removal of copyright notices are prohibited without written permission.

Accessibility note

The current files use searchable text, high contrast, clear headings, and non-color-only instructions. Full tagged-PDF structure, verified reading order, link annotation review, screen-reader testing, and manual table-header remediation are not complete. Accessibility requests may be sent to varthos1@gmail.com.

Download troubleshooting

Buyers should check spam and filtered folders, confirm the checkout email, allow up to 15 minutes for delivery, and contact varthos1@gmail.com with the purchaser name, purchase date, and receipt reference. They should not send card numbers or incident evidence.

No professional advice

The guide, workbook, cards, website, and related materials provide general educational information and planning tools. They are not legal, financial, banking, investment, tax, medical, mental-health, cybersecurity, law-enforcement, or emergency-response advice.

No guarantee

No book, checklist, family rule, provider contact, report, or technology can prevent every scam or guarantee reimbursement, reversal, recovery, investigation, prosecution, or a particular provider response.